Client: Leading energy services provider
Objective: Transform central IT systems to support regional restructuring of field and sales forces (7 months)
The goal was to transform the central IT systems to support the regional restructuring of the sales and field forces. This includes defining goals, detailed planning, accompanying the transformation, and ensuring smooth operations throughout the transformation process.
Close cooperation with all stakeholders to determine possible migration scenarios was necessary to define a viable project plan. Frequent update meetings during execution helped the project stay on track, identify possible issues and prevented surprises for the affected departments.
Key success factors: Stakeholder management, generating transparency for system interdependencies, detailed transformation planning