Client: Retail bank in Frankfurt, Germany
Objective: Preparation for outsourcing of parts of the HR function into a shared service center (5 months)
- Prepared outsourcing into a shared service center (SSC). Coached managers in outsourcing process.
- Collected and compiled information for a Request for Proposal (RFP). Performed vendor pre-selection process through two of three phases before project freeze.
- Planned, drove and supported part of HR post merger integration (PMI) activities.
Key success factors: Analyses of processes and legal issues surrounding the outsourcing.